Warranty and Returns
(1) 14-Day Return Policy
You may return or exchange new items with all retail tags attached and in their original packaging within 14 days of delivery for a refund less shipping costs, unless the return is the result of our error. If the return is due to our mistake, we will also pay the return shipping costs.
You can expect to receive your refund within four weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request. We will notify you via e-mail of your refund once we've received and processed the returned item.
(2) The Bone™ 90-Day Limited Warranty
The Bone - Every Bone back-rest organizer comes with a 90-day limited warranty for manufacturer's defects. Warranty exchanges may be made for a replacement Bone with the same model number within 90 days of delivery according to the warranty. We will pay the shipping on items returned due to manufacturer's defect.
(3) This Warranty Does Not Affect Your Statutory Rights Warranty
Your Bone Mountain Motor Gear product, THE BONE™, is warranted against defects in materials and workmanship for a period of NINETY (90) DAYS from the date of original retail purchase (“WarrantyPeriod”). If a defect arises during the Warranty Period, Bone Mountain Motor Gear, at its option and to the extent permitted by law will (1) repair the product at no charge using new parts or parts that are equivalent to new in performance and reliability, (2) exchange the product with a functionally equivalent product that is new or equivalent to new in performance and reliability, or (3) refund the original purchase price.
(4) What Is Not Covered
This warranty does not cover damage or defects damage resulting from caused by or resulting from improper use, abuse, accidents, acts of God, alterations, or cosmetic damage (such as scratched leather or stained fabrics), modifications, or other causes that are not defects in materials and workmanship, nor does it cover loss of contents of any bag, pouch, or product. TO THE EXTENT PERMITTED BY APPLICABLE LAW BONE MOUNTAIN MOTOR GEAR IS NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR SERVICE OF THE PRODUCT. THE WARRANTY AND REMEDIES DESCRIBED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL, WRITTEN, EXPRESS, STATUTORY OR IMPLIED. TO THE EXTENT PERMITTED BY APPLICABLE LAW BONE MOUNTAIN MOTOR GEAR DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES, INCLUDING, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF IMPLIED WARRANTIES CANNOT BE DISCLAIMED, THEN SUCH WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, or allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Any recovery is limited to the original purchase price. No other person is authorized to modify this limited warranty, and your seller is solely responsible for any other warranties. You are responsible for the cost of delivery the product to Bone Mountain Motor Gear for any warranty service or handling. Bone Mountain Motor Gear will keep and retain any defective product. To obtain warranty service, contact Bone Mountain Motor Gear at the following address:
Bone Mountain Motor Gear
5510 NE Antioch Road, #240
Kansas City, MO 64119
Proof of purchase may be required to verify eligibility.